The hotel's free shuttle service runs as follows.
From Kawaguchiko train or bus station, or Fujikyu Highland: between 14:00 and 22:00. Please call upon arrival.
From the hotel to Kawaguchiko train and bus station: every 30 minutes between 08:00 and 11:00.
The swimming pool is open from 06:00-23:00.
The hot-spring bath is open from 06:00-23:00.
Use of the tennis court requires an extra fee. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.