Please note that child rates are applicable to children 11 years and under, and adult rates are applicable to children 12 years and older. Please contact the property for more details. Please inform Hakonenomori Okada in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 17:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.