Verified phone numbers and email addresses and connection to Facebook ensure that guests and hosts meet with verified digital identity. Authoritative payment method such as major credit cards and Paypal adds to credibility. But actually members of BnBHero community establish their reputation through reviews. Guests and hosts can only leave reviews after a stay has been completed. This means reviews are an actual reflection of a real experience.

All financial transactions are facilitated through BnBHero. We hold guest payment until for 48 hours after check-in to make sure guests are satisfied with their accommodations and to uphold host cancellation policies.